Telecommunication is the process of exchanging information between two or more parties at a distance.
It is achieved in the case of telecommunications centers by:
- speaking
- image
- video
The new press centers use VOIP (Voice Over IP) technology, that is, you can communicate in the above ways using the Internet.
Some key features that make them an excellent choice nowadays are:
- upgrading the providers’ circuits for fast Internet access
- design-build by major hardware manufacturers of a wide range of products and services
- continuous upgrade of call center software
- open source for use and exploitation
- attracting developers to build many applications
- low equipment supply price
- very low maintenance costs